Businesses are faced with a new reality in the digital age: crises can happen at any time and are frequently sparked by the very platforms that are essential to their day-to-day operations. Although social media is...
Building long-term client connections is the holy grail of success in today's competitive company world. Converting one-time purchasers into brand champions may be a game changer, bringing not just repeat business but also priceless word-of-mouth marketing.
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